Shipping Policy
We offer shipping worldwide. There are two shipping methods
DHL /FedEx fast shipping 5-7 days
Standard shipping 15-20 days
Tracking number of every parcel is provided after the order has been shipped;
A shipping fee for every order will be displayed in your order, after you add all your products and proceed to a checkout;
Shipping costs will vary depending on location & order weight;
Tracking numbers are provided via email upon order fulfilment and can be tracked via https://www.17track.net/en;
Shipment for An Order with More Than One Item
We try to make sure all your items reach you at the same time. Due to the fact that different shipping options are available, we sometimes don't send all products together. Once an item has been shipped, you will receive a shipment notification email.
Order Cancellation
Contact us if you need to cancel your order before the product has been produced or shipped. You will receive a full refund if the order is canceled. If the product has already been shipped, it cannot be canceled. If it is not a quality problem, the shipped goods will not be canceled.
About Customs, Duties, & Taxes
Whenever you order Thevan Lashes products, you are responsible for ensuring that the item is lawfully imported into the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; For more information, contact your local customs office.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you are concerned your order is taking too long or you have questions please contact us at E-mail: thevan.service.official@gmail.com
DHL /FedEx fast shipping 5-7 days
Standard shipping 15-20 days
Tracking number of every parcel is provided after the order has been shipped;
A shipping fee for every order will be displayed in your order, after you add all your products and proceed to a checkout;
Shipping costs will vary depending on location & order weight;
Tracking numbers are provided via email upon order fulfilment and can be tracked via https://www.17track.net/en;
Shipment for An Order with More Than One Item
We try to make sure all your items reach you at the same time. Due to the fact that different shipping options are available, we sometimes don't send all products together. Once an item has been shipped, you will receive a shipment notification email.
Order Cancellation
Contact us if you need to cancel your order before the product has been produced or shipped. You will receive a full refund if the order is canceled. If the product has already been shipped, it cannot be canceled. If it is not a quality problem, the shipped goods will not be canceled.
About Customs, Duties, & Taxes
Whenever you order Thevan Lashes products, you are responsible for ensuring that the item is lawfully imported into the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; For more information, contact your local customs office.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you are concerned your order is taking too long or you have questions please contact us at E-mail: thevan.service.official@gmail.com